Privacy Policy

Introduction

At 4directuniforms.co.uk, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information in accordance with the General Data Protection Regulation (GDPR) and UK Data Protection Act.

By using our website, you agree to the terms outlined in this policy.

1. Who We Are

4directuniforms.co.uk, a UK-based uniform and workwear supplier.
Our contact details are:
Email: info@4irectuniforms.co.uk

We act as the “data controller” of your personal information.

2. What Information We Collect

We may collect and process the following information:

  • Personal details: Name, email address, phone number, billing/shipping address.

  • Order information: Products purchased, payment method, transaction details.

  • Account data: Login credentials if you create an account on our website.

  • Communication history: Emails or messages sent to customer service.

  • Website usage data: IP address, browser type, pages visited, cookies (see section 6).

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Contact you about your order or respond to your enquiries

  • Provide customer support

  • Manage your account (if registered)

  • Send you marketing emails (only with your consent)

  • Improve our website and services

  • Comply with legal obligations

We do not sell your personal information to third parties.

4. Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

  • Contractual necessity: To process and deliver your order.

  • Legal obligation: To comply with tax, fraud, and business laws.

  • Legitimate interests: For customer support, business improvement, and security.

  • Consent: For marketing communications (you can withdraw this at any time).

5. Who We Share Data With

We may share your data with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Delivery partners (e.g., Royal Mail, DPD)

  • IT and hosting providers

  • Legal or regulatory authorities when required by law

All partners are bound by strict confidentiality and data protection agreements.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand user behaviour, remember preferences, and provide a more personalised experience.

You can manage or disable cookies in your browser settings.

7. How Long We Keep Your Data

We only keep your personal data as long as necessary for the purposes described above, including:

  • 7 years for financial records (as required by UK tax law)

  • Until you delete your account or unsubscribe from marketing

8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of incorrect or incomplete data

  • Request deletion of your data (subject to legal limits)

  • Object to or restrict processing

To exercise your rights, please contact us at: info@4directuniforms.co.uk

9. Data Security

We take security seriously. Your data is stored on secure servers, and we use encryption, access controls, and regular security monitoring to protect it from unauthorised access or misuse.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, notified by email.

Last updated: May 9’th 2025

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: info@4directuniforms.co.uk