Terms and Conditions
Welcome to 4directuniforms.co.uk. By accessing or using our website, you agree to be bound by the following terms and conditions. If you do not agree to these terms, please do not use our site.
1. About Us
4directuniforms.co.uk, a UK-based supplier of uniforms and workwear.
2. Orders
By placing an order on our website, you confirm that:
You are legally capable of entering into binding contracts.
All information you provide is accurate and complete.
You are authorised to use the payment method provided.
We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to pricing errors, stock availability, or suspected fraud.
3. Pricing and Payment
All prices are listed in GBP (£) and include VAT where applicable. Prices are subject to change without notice. Payment must be received in full before goods are dispatched. We accept most major credit/debit cards and other secure payment methods.
4. Delivery
We aim to dispatch all orders promptly. Delivery times are estimated and not guaranteed. Delays caused by couriers or other third parties are outside our control.
Shipping charges are displayed at checkout. Free or reduced-cost shipping may apply for certain promotions or exchange policies (see our Refund and Returns Policy).
5. Returns and Refunds
Please refer to our Refund and Returns Policy for full details.
You have 30 days from the date of delivery to return eligible items. Customers are responsible for return postage unless the item is faulty or incorrect. Refunds exclude original shipping costs and may be subject to a discretionary fee if returned late.
6. Product Descriptions
We make every effort to ensure product descriptions, images, and specifications are accurate. However, colours may vary slightly depending on your screen settings, and small discrepancies may occur.
7. Customisation
Custom or personalised items (e.g. embroidered or printed uniforms) are non-returnable unless faulty. Please double-check all details before confirming your order, as we cannot be held responsible for errors once production has started.
8. Intellectual Property
All content on this website — including text, images, logos, graphics, and software — is the property of 4directuniforms.co.uk or its licensors and is protected by UK and international copyright laws. You may not use, reproduce, or distribute any content without our written permission.
9. Privacy
We take your privacy seriously. Please refer to our Privacy Policy for information on how we collect, use, and store your data in compliance with GDPR.
10. Liability
To the fullest extent permitted by law, 4directuniforms.co.uk shall not be liable for any indirect or consequential loss arising from your use of this website or products purchased from us.
Our total liability in respect of any claim will not exceed the total price paid for the goods supplied.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website following any changes will constitute acceptance of those changes.